Order status webhooks

When an order is created via the API or from within the shared inbox, Peach can trigger various webhooks as part of the order status life-cycle, if those have been configured from within Peach.

order.completed - this is triggered when the order is completed, i.e. the contact's payment has been captured by Payment Gateway

The webhook payload:

{
  "type": "order.completed",
  "data": {
    "id": "wa_ord_1234abcd",
    "reference_id": "<your_order_id OR wa_ord_1234abcd>",
    "status": "completed",
    "contact": {
      "id": 1,
      "account_id": 1,
      "name": "John Doe",
      "phone_number": "+919988776655",
      "first_name": "John",
      "last_name": "Doe",
      "country_code": "91",
      "language": "en",
      "email": "johndoe@example.com"
    }
  }
}

order.canceled - this is triggered when the order is canceled by the business before the order gets paid by the contact

The webhook payload:

{
  "type": "order.canceled",
  "data": {
    "id": "wa_ord_1234abcd",
    "reference_id": "<your_order_id OR wa_ord_1234abcd>",
    "status": "canceled",
    "contact": {
      "id": 1,
      "account_id": 1,
      "name": "John Doe",
      "phone_number": "+919988776655",
      "first_name": "John",
      "last_name": "Doe",
      "country_code": "91",
      "language": "en",
      "email": "johndoe@example.com"
    }
  }
}